1. Immediately notify competent authorities (State Motor Inspection Department, law enforcement bodies, fire or emergency service, etc). 2. Preserve the scene of damages until arrival of representatives of the Insurer – emergency commissio

ner, except for cases of demanded safety or minimizing losses.

3. Take all possible measures to minimize losses caused as a result of an insurance accident.

4. Notify the Insurer (authorized representative of the Insured) about the accident within 3 work days, submit a written explanation of the accident circumstances, provide the insurance policy, and if needed (upon demand of the Insurer) provide the vehicle for examination.

5. In case of delayed notification by the Insured on the insurance accident the Insurer has the right of reverse demand for the insurance reimbursement paid to the Insured!!!

Demand of insurance compensation from the Victim party (third party), which must include:

1. Court decision on calling to administrative account (determined party in fault of the accident);

• name of the insured, name of the applicant, its location or place of residence;
• content of the property demand for compensation of damages;
• the extent of damage;
• signature of the applicant and the day of application submission to the insurance company.

2. Examination certificate, insurance certificate (accident certificate, etc), which confirm the extent of property damage in case of its occurrence;

3. Temporary disability certificate issued by a medical establishment or a disability certificate issued by a specialized establishment if such disability occurs;

4. Documents confirming expenses on treatment in case of health hazard;

5. A copy of death certificate (for persons diseased in traffic accidents and as a result of them) and a document confirming the inheritance right.

- in case of damage to life and health of the vehicle owner guilty of the traffic accident;

- for the damaged or destructed property (freight) located in the vehicle of the insured who was guilty of the traffic accident;

- for damaged or destructed vehicle of the person guilty in the traffic accident;

- if the accident occurred as a result of using the insured vehicle for training or participation in official contest;

- connected with loss of marketable appearance of the vehicle;

- for damage or destruction of antiques, precious metals, precious and semiprecious jewels, religious objects, pictures, manuscripts, banknotes, securities, various documents, philatelic, numismatic and other collections as a result of a traffic accident;

- if the traffic accident occurred as a result of mass riots and group violations or public order, military conflicts, terrorist acts, natural disasters, ammunition explosion, fire of a vehicle not connected with this accident.

Twenty-four-hour assistance: Call-center 0 800 500 157 (free from land-line pnones within Ukraine) or 502 (from mobile phones according to the tariffsof mobile operator)